Fire Damage Restoration
One accountable team for the whole loss: emergency response, drying and cleanup, the full insurance claim, and the rebuild.
Firstline Restoration provides 24/7 Fire Damage Restoration across the GTA. We respond within 45 minutes, mitigate the damage, and document everything for your insurer, licensed, insured, and WSIB-covered.
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Calling is fastest for active emergencies. 45-min emergency response · free assessment · we work directly with your insurance.
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Calling is fastest for active emergencies. 45-min emergency response · free assessment · we work directly with your insurance.
5-Star Rated Restoration Company
Firstline Restoration is 5-star rated on Google and available 24/7/365 for emergency restoration, claim support, and reconstruction.
Fire Damage Restoration, Handled Start to Finish
After a fire, Firstline secures the property, cleans the smoke and soot, dries the water the firefighters left behind, removes the odour, documents the loss, manages your insurance claim, and rebuilds, start to finish, one accountable team.
We have done this for 20 years across Toronto and surrounding Ontario. We are open 24/7/365, arrive on a 45-minute emergency response, and stay from the first board-up to the final coat of paint. One team owns the whole loss, fully licensed and insured, WSIB covered, and 5-star rated on Google. We restore and we rebuild, back to pre-loss condition or better.
response time
The Fire Is Out. The Damage Is Not.
A fire does most of its lasting damage after the flames are gone. Soot and smoke residue are acidic, and they keep working, within hours they begin etching and permanently staining metal, glass, grout, appliances, and electronics.
What is salvageable on day one is often ruined by day three. The faster we secure the property and start cleaning, the more of it we save. We answer 24/7/365 and arrive in 45 minutes.
What Fire Damage Restoration Covers
A fire leaves three problems behind at once, and a real restoration job handles all three:
- Fire and soot, charred materials and acidic soot that stains permanently if it is not cleaned fast.
- Smoke and odour, residue and smell driven deep into walls, ducts, contents, and framing.
- Water, from the firefighting effort, which brings its own mould and structural risk.
Cleanup, contents, deodorizing, structural drying, and the rebuild are all part of the job, handled by one team, not five.
Soot Is Acidic, and It Is Still Working
Not all soot is the same, and cleaning it the wrong way sets the stain and the smell permanently. A real restorer identifies the residue before touching a surface:
- Dry soot, from fast, high-heat fires. Powdery, but it smears into a permanent stain if you wipe it.
- Wet soot, from slow, smouldering fires. Sticky, dense, strong-smelling, and the hardest to clean.
- Protein residue, from kitchen and grease fires. Nearly invisible, but the odour is extreme and coats everything.
Wipe the wrong soot and you make the damage permanent. That is exactly why this is not a DIY cleanup, call before it sets.
Every Fire Is Also a Water Job
The water used to put the fire out soaks into drywall, framing, and insulation, so on top of the soot and smoke, you now have a water loss too. Per Health Canada and CMHC, mould can begin growing on damp materials in as little as 24 to 48 hours.
Firstline handles both at once: we extract the water and dry the structure to a verified standard while we clean the smoke, so a fire does not quietly become a mould problem two weeks later.
How Firstline Handles a Fire
Why Wiping It Down Yourself Makes It Permanent
The instinct after a fire is to start cleaning. Don't. Acidic soot smears into a permanent stain, the wrong cleaner sets the residue, and surface scrubbing leaves the odour embedded in the materials underneath, where it returns the first humid day.
Handling soot also means breathing fine, carcinogenic particulate, often alongside disturbed asbestos or lead in older buildings. We contain it, clean it properly, and document everything, so you are not left with a half-cleaned home and a weakened insurance claim.
Homes and Businesses
In your home, we protect your family's health, salvage what can be saved, and rebuild so it feels like home again, one team, one phone number, one company accountable.
For businesses and managed properties, a fire means closed doors and lost revenue. We secure the site, work around your operation, and document to the standard adjusters expect so you can reopen as fast as safely possible.
Your Fire Claim, Handled So It Doesn't Get Short-Paid
A fire claim is only as strong as the file behind it, carriers pay for what is documented, not for what was actually damaged. Fire losses are among the largest and most complex claims there are, and the smoke and soot damage adjusters miss is often the most expensive part. We document the loss room by room, build the full scope including contents, deal with your adjuster directly, and submit supplements when we find missed damage.
The honest limits: Firstline is a restoration contractor, not a public adjuster or a lawyer, and we cannot promise an outcome, coverage and payout are your carrier's call. What we control is the file: documented thoroughly and scoped honestly so you can pursue the full value you are owed.
For dedicated help, see insurance claim restoration assistance. We work directly with your insurance company and bill them directly where the carrier allows it. On a covered claim, insurance pays for the approved work and you normally pay only your deductible.
Why Owners Call Firstline After a Fire
One accountable team, secure, clean, deodorize, dry, document, claim, rebuild, one point of contact.
24/7/365, 45-minute response, soot sets fast, so we move fast.
Soot cleaned by residue type, stains and odour removed, not set in.
20 years, licensed, insured, WSIB, 5-star on Google.
We rebuild, not just clean up, pre-loss condition or better.
Call Firstline Before the Soot Sets
The sooner we start, the more we save. Call any time, day or night, one accountable team to secure, clean, deodorize, dry, document your claim, and rebuild.
Areas We Serve for Fire Damage Restoration
Firstline Restoration provides fire damage restoration across Toronto and surrounding Ontario service areas.
View Firstline Restoration Projects
See Firstline Restoration project examples, restoration work, claim-support documentation, and reconstruction experience across Toronto and surrounding Ontario service areas.
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Companies We've Worked With
Trusted by Leading Organizations
Firstline Restoration serves commercial, institutional, and property-management clients across the GTA.
Fire Damage Restoration FAQ
What does fire damage restoration include?
It covers everything a fire leaves behind: emergency board-up and roof tarping, soot and smoke residue cleanup, odour control, water mitigation from firefighting, contents recovery, and structural repair. Firstline stabilizes the property, cleans it up, documents the loss, manages the insurance claim, and rebuilds, start to finish, one accountable team. Call (416) 900-3508 for 24/7 emergency help.
How fast can Firstline respond after a fire?
Firstline is open 24/7/365 with a 45-minute emergency response across Toronto and the surrounding Ontario service area. Calling fast limits secondary damage, gets the property secured sooner, and starts the loss documentation that your insurance claim depends on.
Does Firstline rebuild, or just clean up?
Firstline rebuilds. We do the soot and smoke cleanup, odour control, and water mitigation, then carry the property through full reconstruction, framing, drywall, finishes, and systems, back to pre-loss condition or better. You do not need to hire a separate contractor; one team owns the whole project.
Does Firstline handle the insurance claim?
Yes. Firstline works with all insurance carriers and manages the claim end to end, documenting the loss, building the scope, and communicating with your adjuster through to settlement. We do not guarantee coverage or a specific payout, because those decisions belong to your policy and carrier, but the same team doing the work manages the claim. See insurance claim restoration assistance.
Can soot and smoke damage be cleaned, or does everything need replacing?
Much of it can be cleaned and deodorized when treated quickly. Soot is acidic and etches surfaces the longer it sits, and smoke pushes residue into wall cavities, ductwork, and contents. Firstline cleans soot and smoke residue from surfaces and belongings, neutralizes odour at the source, and only removes what is beyond saving, documenting it for the claim.
Why is there water damage when the problem was a fire?
The water used to put the fire out soaks into floors, drywall, and structure, which drives mold risk and weakens building materials if it is not handled. Firstline extracts the water and dries the structure as part of the fire restoration so the rebuild starts on a dry, sound base.
What should I do before Firstline arrives?
Stay out of unsafe or fire-damaged areas, do not throw away damaged items before they are documented for insurance, and do not start cleaning soot yourself, improper cleaning can drive residue deeper and reduce what can be saved. If there is an active emergency, call first.
Do you handle both homes and businesses?
Yes. Firstline restores residential, commercial, industrial, condo, apartment, and managed properties. For homeowners we secure and rebuild the home and recover contents; for businesses and property managers we move to protect operations, tenants, equipment, and inventory and rebuild on a schedule built around reopening.
How much does fire damage restoration cost?
Cost depends on the size of the fire, how far smoke and water travelled, the contents involved, and how much rebuilding is needed. For insured losses, the work is documented and scoped against your claim. Firstline assesses the property, documents the full loss, and gives you a clear path forward before the rebuild begins.
How do I get started?
Call (416) 900-3508 anytime or submit the form on this page. Calling is the fastest option during an active emergency, we answer 24/7/365 and respond in 45 minutes.
Need Emergency Restoration? Call Firstline.
Call Firstline Restoration 24/7/365 for emergency help, full insurance claim process support, and end-to-end property restoration.
We work with all insurance carriers, help manage documentation and communication, and support the project through restoration and reconstruction when needed.
Request Help Now
Calling is fastest for active emergencies. 45-min emergency response · free assessment · we work directly with your insurance.
Fire Damage Restoration Across the GTA
View all service areas →Firstline Restoration provides 24/7 emergency response for fire damage restoration across Toronto and surrounding Ontario communities.