24/7 Emergency Restoration 45-minute response · Licensed, insured & WSIB covered
Call (416) 900-3508
24/7 Emergency Restoration

Firstline Restoration

45-minute emergency response, 24/7/365, across Toronto and the GTA.

Firstline Restoration provides 24/7 Restoration across the GTA. We respond within 45 minutes, mitigate the damage, and document everything for your insurer, licensed, insured, and WSIB-covered.

45 minEmergency response
20+Years in business
24/7Always available
5.0Google rated
24/7 Dispatch

Request Help Now

Calling is fastest for active emergencies. 45-min emergency response · free assessment · we work directly with your insurance.

45-min emergency response · free assessment · insurer-ready documentation.

or
Call (416) 900-3508

Tell us what happened

Calling is fastest for active emergencies. 45-min emergency response · free assessment · we work directly with your insurance.

45-min emergency response · free assessment · insurer-ready documentation.

or
Call (416) 900-3508

5-Star Rated Restoration Company in Toronto

Firstline Restoration is 5-star rated on Google and on call 24/7/365 for emergency restoration, insurance claim support, and reconstruction across the GTA.

5.0 on Google Read our reviews →
Fully Licensed & InsuredWSIB CoveredWorks With All Carriers20 Years in Business45-Min Response
Emergency Response & Claim Support

Emergency Restoration, Claim Support, and Rebuilds Under One Roof

When property damage hits your home, building, or business, you get one accountable team from the first call to the final repair, no handoffs, no finger-pointing, no second contractor to chase.

Firstline handles water damage restoration, fire damage restoration, flood cleanup, mould remediation, asbestos abatement, storm damage restoration, and reconstruction services.

We respond in 45 minutes, document every loss carefully, work with all insurance carriers, and keep the job organized from emergency mitigation through final rebuild, restored to pre-loss condition or better.

Call (416) 900-3508
Restoration containment drying equipment and reconstruction planning tools
45min Average emergency
response time
Scope of Work

What Firstline Handles

Fire, Smoke, Storm, and Openings

Fire, Smoke, Storm, and Openings

Fire and storm losses leave soot, odour, roof openings, water damage, and ruined contents. We secure and board up the property, stop further damage, then document the full scope for your claim.

Start with fire damage restoration, smoke damage restoration, or roof tarping.

Scope of Work

Built for Every Type of Property Owner

Homeowners and Landlords

We protect your home and belongings, keep your family safe, work around tenants, and document everything your insurer needs, so you can focus on getting back to normal.

Residential restoration services

Businesses and Property Managers

We move fast to limit downtime, document the damage, coordinate access, and plan repairs around your operations and occupied units, with clear communication the whole way.

Commercial restoration services

Facilities and Large Losses

We have the crews and equipment for warehouses, apartment buildings, condos, schools, healthcare sites, municipal buildings, and complex multi-area losses.

Large loss restoration

How It Works

How the Firstline Process Works

01
Respond. We answer 24/7/365 and have a crew on site within 45 minutes while the damage is still active.
02
Stabilize. We stop the spread, extract water, protect openings, and contain hazards to make the property safe.
03
Document. We photograph, measure, and test the loss, then write a detailed scope so your claim has a clear record.
04
Restore and rebuild. We handle cleanup, remediation, repairs, trades, and full reconstruction, back to pre-loss condition or better.
Insurance Claim Help

Insurance Claim Support Without the Runaround

Firstline works with all insurance carriers and takes the claim off your plate from the very first site visit.

We document the affected areas, build the scope, speak with your adjuster, and keep the restoration and rebuild matched to the claim record, so nothing gets missed and you get the full value you are owed.

For dedicated support, see insurance claim restoration assistance. We work directly with your insurance company and bill them directly where the carrier allows it. On a covered claim, insurance pays for the approved work and you normally pay only your deductible.

Service Areas

Areas We Serve

Need emergency restoration help now?

Talk to Firstline Restoration, 24/7 emergency response, insurance claim support, and full reconstruction.

Call (416) 900-3508

Companies We've Worked With

Trusted by Leading Organizations

Firstline Restoration serves commercial, institutional, and property-management clients across the GTA.

FAQ

Firstline Restoration FAQ

What does Firstline Restoration do?

Firstline Restoration provides 24/7 emergency restoration, abatement, insurance claim support, and reconstruction for residential, commercial, industrial, institutional, condo, apartment, and managed-property losses.

How fast can Firstline Restoration respond?

Firstline is open 24/7/365 with a 45-minute emergency response across Toronto and the GTA. In an active loss, every minute counts, call (416) 900-3508 and we will dispatch a crew right away.

Does Firstline Restoration work with insurance companies?

Yes. Firstline Restoration works with all insurance carriers and manages documentation, scope preparation, insurance communication, restoration, and reconstruction from start to finish.

Do you help clients get the full value they are owed under a claim?

Firstline Restoration documents the loss carefully, identifies work that can be missed, and pursues the full value you are owed under your claim. We do not guarantee coverage, claim approval, or a specific payout.

Do you handle residential restoration?

Yes. Firstline Restoration supports homeowners, landlords, condo owners, tenants, and residential property managers with water, fire, flood, sewage, mold, asbestos, contents, claims, and reconstruction needs.

Do you handle commercial and industrial restoration?

Yes. Firstline Restoration supports business owners, property managers, condo corporations, facilities, warehouses, industrial properties, offices, retail spaces, hotels, restaurants, schools, healthcare facilities, and municipal buildings.

Can Firstline Restoration handle large loss and reconstruction work?

Yes. Firstline manages large-loss and reconstruction projects, emergency stabilization, structural repairs, and full reconstruction, accountable from the first call to the final rebuild.

What areas does Firstline Restoration serve?

Firstline Restoration serves Toronto, North York, Etobicoke, Scarborough, Mississauga, Brampton, Vaughan, Richmond Hill, Markham, Oakville, Burlington, Milton, Guelph, and surrounding approved Ontario service areas.

How do I request emergency restoration help?

Call (416) 900-3508 anytime or submit the form on this page. Calling is the fastest option during an active emergency.

Get Started

Need Emergency Restoration? Call Firstline.

Call Firstline Restoration 24/7/365 for a 45-minute emergency response, careful documentation, full insurance claim support, and restoration done right.

We work with every insurance carrier, manage the paperwork and the back-and-forth, and carry your property all the way through restoration and reconstruction, to pre-loss condition or better.

Call Now
24/7/365 Emergency Line (416) 900-3508

Request Help Now

Calling is fastest for active emergencies. 45-min emergency response · free assessment · we work directly with your insurance.

45-min emergency response · free assessment · insurer-ready documentation.

or
Call (416) 900-3508
Call 24/7